Job Information
Corning Incorporated EUS Engineering, Senior EUC Engineer in Charlotte, North Carolina
EUS Engineering, Senior EUC Engineer
Date: May 1, 2024
Location: Charlotte, NC, US, 28216
Company: Corning
Requisition Number: 63125
Corning is vital to progress – in the industries we help shape and in the world we share.
We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.
Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.
The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.
SCOPE/PURPOSE OF POSITION:
The senior client systems engineer is an experienced technical specialist in the implementation, support, and maintenance of enterprise EUC environments and Windows systems. The Senior Client Systems Engineer will be responsible for supporting the EUC Architect in the design and implementation of industry standard EUC technologies including MECM. They will act as a point of escalation for EUC engineering and offer essential guidance on support and maintenance activities while also providing expertise to projects which require technical advice or L3 task completion.This role will be responsible for build, configuration, deployment, and support activities across the EUC technology stack and will support the EUC Architect in platform ownership functions including leading on support with vendors, engaging with businesses and technical stakeholders and coaching / training the rest of the EUC team on technical tasks.
ROLES AND RESPONSIBILITIES:
Offer technical support, maintenance, and escalation point for all EUS owner platforms and technologies, providing guidance and assistance to EUS engineers on support issues, project tasks, and technical matters.
Collaborate with cross-functional tech leads and service/support owners to ensure EUC technology delivers value, meets corporate standards, integrates with the wider technology stack appropriately, and designs solutions/processes that meet business needs, improve user experience, and increase operational efficiency.
Create, review & facilitate documentation/records management via associated repositories (ACE, Knowledge Base, SharePoint etc.)
WORK EXPERIENCE:
Minimum of 7 years EUC engineering roles
Experience of working in large corporations & complex technical environments
REQUIRED SKILLS:
Strong verbal/written skills and the ability to maintain good interpersonal relationships in a team communication atmosphere.
Proficient in configuring, implementing, supporting, and maintaining various EUC technologies, with a focus on the following:
Microsoft Configuration Manager (MECM/SCCM)
Windows 11
Patching
Group Policy
Image creation and deployment
M365 Apps
Intune / Autopilot
DESIRED SKILLS:
Experience with a DEX technology (Nexthink preferred)
Experience with virtual solutions and technologies such as AVD/W365, Citrix, VMWare etc.
Experience in macOS and Jamf
Ability to create detailed process and technical documents as required
EDUCATION REQUIREMENTS:
Relevant technical qualifications / certifications
Bachelor’s degree in Computer Science, Information Systems, or relative work experience
LOCATION & TRAVEL:
Remote
Occasional travel may be required to meet business / strategic needs. (10-25%)
This position does not support immigration sponsorship.
The range for this position is $113,099.00 - $155,512.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.
Corning Puts YOU First!
We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.
Our monetary peer-to-peer recognition program is tied to ourand celebrates you and your colleagues’ contributions.
Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.
Financial benefits include a 401(k) savings plan with company matching contributions and a 100% company-paid pension benefit that grows steadily throughout your career.
Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.
Professional development programs help you grow and achieve your career goals.
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.
Nearest Major Market: Charlotte